Reynolds Metering Services, LLC is based in Indianapolis Indiana. The company is owned by the husband and wife team of Brian & Melissa Reynolds. Reynolds Metering Services was formed in 2009 and at the time of publication has only 1 actual employee. At the time of publication Reynolds Metering Services has no employed field personnel, service techs or meter readers, at the time of publication they used exclusively contracted labor for all field work.
Reynolds Metering has a network of independent contractors found by utilizing Ebay Classifieds, Craig list and other free/low cost classified ad services. To our knowledge they have no field personnel that have been through any certified training programs.
I had the misfortune to being in business with Reynolds Metering on a number of projects, the company owes me thousands of dollars in unpaid compensation for services rendered, the amount is in the sweet spot where it is too much for me to bring the matter before a small claims court, but it is not enough to justify the huge legal bills need to prosecute the matter in a standard court room. Further given what I know about the company it is highly unlikly that I would ever be able to actually collect on the judgement anyway. Isn’t the American Legal system grand.
One goal I had in starting this blog is to help educate the public to avoid the same fate I am now enduring, please read the information contained herein and learn from my very expensive mistake.
Each section is written for a specific audience, however feel free to read them all as you might gain additional insights that prove invaluable
Meter Reading contractors make up the bulk of Reynolds Metering Services field personnel, they are normally not employee’s of Reynolds Metering Services but instead are independent contractors that Reynolds Metering Services has contracted with to provide services. If your a current Meter Reader for Reynolds Metering Services, or are thinking about becoming a Contract Meter Reader for Reynolds Metering Service this section has information to help you in your dealings with Reynolds Metering Services
If your property is currently being read or services by Reynolds Metering employees or contractors, this section is design to help you manage your relationship with Reynolds Metering Services and the Third Party Billing company they ultimately work for (unless in the rare case you contract directly with Reynolds Metering Services). We have provided tips on documentation you need to keep in order to comply with some local laws, how to respond to tenant complaints what to look for if/when tenants complain. How to tell if your property has been estimated instead of read in person, and other general tips that apply not only to Reynolds Metering but any contractor that enters your property to do work. We recommend your implement these policies and procedures as part of your standard operating procedures when dealing with ALL contractors.
If your billing company that is currently use Reynolds Metering for reading or repair services, this section is design to help you manage your relationship with Reynolds Metering Services and the properties that have trusted you to provide accurate billing and collection services. We have provided tips on documentation you need to keep in order to comply with some local laws, how to respond to tenant complaints what to look for if/when tenants or the property complains. How to tell if a property has been estimated instead of read in person, and other general tips that apply not only to Reynolds Metering but any contractor that does work for you. We recommend your implement these policies and procedures as part of your standard operating procedures when dealing with ALL contractors
If your meters have been read or repaired by Reynolds Metering Services You can read the information posted under “Industry Information” specifically Utility Billing Methods, on things to look for.